1 — Overview
This manual outlines the complete, mapped, modular estimate‑review procedure used by Freeney Claims.
Reviewers must follow each step exactly. No promises, no coverage determinations, no repair advice.
Your job is to validate accuracy, completeness, justification, and alignment with inspection findings.
2 — Required Estimate Review Steps
- Verify all rooms and areas match the inspection.
- No missing rooms
- No extra rooms not in inspection
- Room names must match inspection photos
- Confirm all line items are justified.
- Damage justification
- Scope justification
- Material justification
- Labor justification
- Check quantities for accuracy:
- Drywall square footage
- Flooring square footage
- Baseboard linear footage
- Paint quantities
- Material counts
- Verify material types:
- Drywall type (½", ⅝")
- Paint type (flat, satin, semi‑gloss)
- Flooring type (laminate, tile, hardwood)
- Trim type (MDF, wood)
- Verify labor requirements:
- Carpenter
- Painter
- Flooring installer
- Drywall installer
- Electrician (if applicable)
- Confirm pricing accuracy:
- Material cost
- Labor cost
- O&P (Overhead & Profit)
- Specialty trades
- Ensure photos match the estimate.
- Room photos
- Damage photos
- Material photos
- Flooring transitions
- Check for over‑scoping or under‑scoping.
- No unnecessary line items
- No missing damage items
- Scope must match inspection findings exactly
- Write a clear review summary:
- Scope accuracy
- Pricing accuracy
- Damage justification
- Any corrections made
- Maintain professional conduct. No promises, no coverage discussions, no repair advice.
3 — Photo Requirements
- Wide‑angle room photos
- Close‑ups of damage
- Flooring transitions
- Ceiling and wall intersections
- Material type photos
4 — Notes & Measurements
All measurements must be accurate and documented. Include:
- Room dimensions
- Ceiling height
- Material quantities
- Damage quantities
- Moisture readings (if applicable)
5 — Estimate Review Structure
Every estimate review must follow the Ecosystem‑G structure:
- Room → Line Items → Materials → Labor → Pricing → Summary
- Clear justification for every line item
- No vague descriptions
- No assumptions
6 — Completion
Thank the insured. Inform them the office will review the estimate and follow up within 48 hours.
Submit all review notes and corrections before leaving.