This manual outlines the complete, mapped, modular interior‑inspection procedure used by Freeney Claims. Inspectors must follow each step exactly. No repair advice, no coverage discussions, no assumptions. Document only what you see.

• Identify all affected rooms. Name each room clearly:
  • Kitchen
  • Living Room
  • Hallway
  • Bedroom 1 / Bedroom 2
  • Bathroom
  • Laundry Room
  • Garage
• Document water damage:
  • Stains
  • Bubbling paint
  • Sagging drywall
  • Warped flooring
  • Wet carpet
  Provide counts and descriptions per room.
• Document roof‑related interior damage:
  • Ceiling stains
  • Ceiling cracks
  • Active drips
  • Peeling paint
• Document plumbing‑related damage:
  • Under‑sink leaks
  • Toilet base leaks
  • Shower/tub failures
  • Water heater failures
• Document flooring damage:
  • Laminate swelling
  • Tile cracks
  • Carpet saturation
  • Hardwood cupping
• Document wall damage:
  • Drywall staining
  • Drywall crumbling
  • Baseboard swelling
  • Paint peeling
• Document unrelated or old damage. Describe exactly what you see.
• Maintain professional conduct. No repair advice, no coverage discussions, no promises.

• Wide‑angle room photos
• Close‑ups of damage
• Moisture meter readings (if applicable)
• Flooring transitions
• Ceiling and wall intersections
• Plumbing fixtures

All measurements must be accurate and documented. Include:

• Room dimensions
• Ceiling height
• Material types (drywall, plaster, tile, laminate, hardwood)
• Moisture readings
• Any visible manufacturer details

• Check for electrical hazards
• Check for structural instability
• Check for mold presence (visual only)
• Do not disturb damaged materials

Thank the insured. Inform them the office will review the inspection and reach out within 48 hours. Submit all photos, notes, and measurements before leaving.