1 — Overview
This manual provides the complete, mapped, modular roof‑inspection procedure used by Freeney Claims.
Inspectors must follow each step exactly. No coverage discussions, no repair advice, and no assumptions.
Documentation only.
2 — Required Roof Inspection Steps
- Capture overview photos of every slope. Ensure full visibility of shingle condition.
- Name each slope clearly:
- Front Slope
- Right Slope
- Rear Slope
- Left Slope
- Wind Damage Documentation:
- Count torn shingles
- Count creased shingles
- Count missing shingles
Provide counts per slope.
- Hail Damage Documentation:
- Perform a 10 × 10 test square on each slope
- Count hail‑damaged shingles inside the square
Upload clear photos of the test square.
- Count all roofing components:
- Ridge caps
- Hip shingles
- Starter shingles
- Vent boots
- Box vents / turbine vents
- Chimney flashing
- Drip edge
- Gutters & downspouts
Photograph each component and note its condition.
- Document unrelated or old roof damage. Describe exactly what you see.
- Maintain professional conduct. No repair advice, no coverage discussions, no promises.
3 — Photo Requirements
- Wide‑angle slope photos
- Close‑ups of damage
- 10×10 test squares
- Component photos
- Unrelated damage photos
4 — Notes & Measurements
All measurements must be accurate and documented. Include slope pitch, shingle type, and any visible
manufacturer details. Describe all findings neutrally.
5 — Completion
Thank the insured. Inform them the office will review the inspection and reach out within 48 hours.
Submit all photos, notes, and measurements before leaving.